VAL6 Warranty
For VAL6 Heaters purchased through a dealer other than NAPA AUTO PARTS, please visit: www.val6.com/distributors to locate the dealer nearest you.
Service, Support, and Parts
- Refer first to your manual for questions and maintenance instructions:
Download the KBE5S-V Manual
Download the Daystar Manual - Technical videos to assist with assembly, nozzle, filter, and fuse changes, thermostat install, storage, inspection, cleaning, and draining can all be found at www.NAPAHeaters.com/val6-videos.
- To purchase parts, see our parts listing here.
- For troubleshooting a Daystar or KBE5S-V purchased from NAPA Auto Parts, call (844)534-8053.
- Any applicable claims against the manufacturers warranty will be coordinated by EnergyLogic.
- Questions? Visit our FAQ page here, or ask us a question here.
VAL6 Warranty Policy
VAL6 heaters are backed by our industry-leading 2 Year warranty. That’s twice as long as our competitors.
Download Manufacturer’s Warranty PDF
Safety
Please refer to your manual for safety features and best practices when using your heater.
- PREVENTION OF OVERHEATING: To prevent malfunction, the heater has an automatic shutdown system when main body reaches temperatures above normal level.
- TIP-OVER PROTECTION: Heater will automatically shut off when heater falls or receives a strong impact.
- OVER-VOLTAGE DETECTION: To prevent malfunction of main components, heater will automatically shut down when it detects over voltage conditions.
- FLAME MONITOR: The Flame monitor will shut the heater off if it detects low flame or no flame.
- CAUTION: Do not try to ignite the heater more than 3 times in a row (see safety decal on the unit)*
If the heater does not ignite the first time, do not try to ignite more than two more times in a row there after because a fire may result. If the heater does not ignite after the third attempt, stop trying and consult your dealer prior to further operation of the heater - AFTER POWER OUTAGE: Prevention of automatic restart after a power outage prevents fire or undetectable accidents when the power is restored.
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